Agent Fails to Connect to Management After Initial Install

Issue After successful initial installation, the SentinelOne agent fails to connect to the management console. Causes Possible causes for this issue: The NIC was not up when the agent was installed. There was no connection to the management console. Solution The workaround for this issue is to: Uninstall the agent. Verify the network connection to […]

Creating an Agent MSI Installer

SentinelOne agent versions from 2.6 onward support Site Tokens, which are necessary for a multi-site environment. A Site Token connects an agent to one site defined in one Management Server. You can use a third-party application to build a custom MSI installer, based on the EXE installer that you download from the Management Console. See […]

Agent Silent Install

The SentinelOne agent can be installed using this silent install syntax. Use the following file name SentinelOne_windows.exe Use the following parameters: /SILENT /NORESTART /SITE_TOKEN="TOKENCODE" (This has to be in double quotes for it to work. Without this switch the agent will not install into the site correctly and a reinstall will be required.) Note: If you […]

Command Line Installation Options

Overview After you download an Agent installer file from the Management Console, you can use the Installer to install the Agent from the CLI. You can configure many of these options from the Agent Configuration Settings in the policy. These option switches are only for Windows Agents. You can run the macOS  Agent installer without configuration switches. The Linux Agent requires the –site-token option. Important:  If you install an Agent with the CLI, and then you […]

Linux installations

RedHat / Centos: su root wget https://YOURSITE.COM/sentinel/SentinelAgent_linux_v4_6_1_6.rpm rpm -i –nodigest SentinelAgent_linux_v4_6_1_6.rpm service sentinelone start systemctl enable sentinelone Debian / Ubuntu: login to shell (it doesn't work from GUI installation) su root wget https://YOURSITE.COM/sentinel/SentinelAgent_linux_v4_6_1_6.deb dpkg -i SentinelAgent_linux_v4_6_1_6.deb service sentinelone start systemctl enable sentinelone After install, we need to register the client using our site token: /opt/sentinelone/bin/sentinelctl management token […]

Mass Deployment Methods for SentinelOne Agents

All of these silent install methods require you download whichever agent you need to use for your endpoints (proper OS type and most recent version). You will need to update the paths used in some of the examples accordingly. The agent command line switches can be found at the below link, as well as other […]

Installing on macOS Endpoints

During the installation, you must assign Agents to a Site using the Site Token or Group Token. To get the Site Token: In the sidebar, click Scope and select a scope. Select one Site. If you are in any other scope, the Site Token does not show. In the sidebar,clickSentinels . In the Sentinels toolbar, click […]

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