Javaw.exe that this shortcut refers to has been changed or moved
Symptoms After Java VM update in Windows DS-Client, user will not be able to start Classic DS-User from Start menu. When attempted to start Classic Java DS-User from the start menu, the following error is reproted: ITEM JAVAW.EXE THAT THIS SHORTCUT REFERS TO HAS BEEN CHANGED OR MOVED Cause The Classic DS-User is still pointing […]
Unable to access ADMIN$ share on non-domain system
If you are attempting to access a Windows 7, Windows 8, Vista or Server 2008 computer you may get the" Access Denied – Failed to connect to ADMIN$ share" error, even when supplying the appropriate local user credentials that have Administrator access. If the target computer is not a member of a Windows 2003 or later […]
DS-Client connection Issues
בדוק כי הפיירוול כבוי במידה ומופעל בדוק כי הוגדרו הפורטים הבאים כנגישים:
010 Standard Retentation Levels for Asigra – TO EDIT
Unless other wise stated this are the ONLY standard retentation levels we need to configure on customers backup sets: System State – 5 Days Time Backup – 3 Versions Files, Data – Daily Backup – 1 Version per Day for 5 days – 1 version per week for 4 weeks – 1 version per Month for 1 year […]
The wait operation timed out. VSS CONTROL: Read command keep-alive (Vss Response)
Symptoms The error may be reported when running backups for backup sets configured with VSS option, or for backup sets protecting System State and Services Database ( the VSS option will be used even if not selected when backing up the system state of computers running Windows Vista/2008 or newer ). Usually this error comes […]
How to Fix Volume Shadow Copy Service
Run VSS doctor, if this doesn't help try to following – https://www.dropbox.com/s/4ydx1wb1qrxc4ed/SSDoctor.exe?dl=0. Step #1: The First Thing To Do Before Attempting Fixes Check Windows Event Viewer logs and several sub-logs; this will save you hours if not days of work! In addition, download our VssDiag tool which helps you find VSS error entries. This is the most crucial […]
Failed to read SFC files list. (\\ computername \ADMIN$ \ complusbackup \ sfcfiles.lst)
Symptoms The error is reported when running a backup session for a file system backup set configured with VSS option or for VSS-Aware backup sets. The error may be also reported for file system backup sets without the VSS option enabled if the System State is included in the backup selection and the operating system […]
Libcurl error 18 (CURL: A file transfer was shorter or larger than expected)
Libcurl error 18 (CURL: A file transfer was shorter or larger than expected.) (transfer closed with 17159829504 bytes remaining to be read) Application Message ID: N/A Product: All Category: Software Version: Last Updated: 2017-10-24 Symptoms When connecting to a Virtual Center and backing up a virtual machine this error is reported when processing the .vmdk […]
Failed to Get Changed Blocks
Failed to get change blocks, performing full backup. Application Message ID: N/A Product: DS-Client Category: Asigra Software Software Version: 12.2 and newer Last Updated: 2018-03-12 Symptoms The error is reported during backup (VMware VADP backup sets). Cause A known VMware issue described in the VMware KB #2090639 "QueryChangedDiskAreas API returns incorrect sectors after extending virtual machine […]
StartBackupSession failed. error: Create snapshot task failed: An error occurred while quiescing the virtual machine
StartBackupSession failed. error: Create snapshot task failed: An error occurred while quiescing the virtual machine Symptoms The error is reported during backup (VMware VADP backup sets). Cause As per VMware KB 2069952, the Virtual Disk service does not start in the Windows guest operating system on the affected virtual machine. 2. The issue might also […]
