If you are having issues uninstalling from the Management Console, you can try these options.
OPTION 1
$ sudo sentinelctl unprotect –passphrase “passphrase”
===Sentinel protection has been disabled
$ sudo sentinelctl uninstall –local
With root permissions:
sudo /opt/sentinelone/bin/sentinelctl control uninstall –passphrase “string”
OPTION 2
1. Restart the Mac in recovery mode
2. In terminal go to /Library/Sentinel/sentinel-agent.bundle/Contents/Resources
3. Run /Volumes/Macintosh\ HD/Library/Sentinel/sentinel-agent.bundle/Contents/Resources/uninstall.sh /Volumes/Macintosh\ HD
This way you will not be prompted with a passphrase.
OPTION 3
1. Boot in recovery mode (⌘-R)
2. Use Disk Utility to mount the primary hard drive
3. Open Terminal
* chroot /Volumes/Macintosh\ HD/
* bash /Library/Sentinel/sentinel-agent.bundle/Contents/Resources/uninstall.sh
4. Reboot
Try the following on the endpoint:
Launch sentinelctl
/Library/Sentinel/sentinel-agent.bundle/Contents/MacOS/sentinelctl
Uninstall the Agent:
uninstall –local
